When does my credit card get charged for backing your project?
Your card is only charged if my project reaches the funding goal by the deadline. Backerkit is an all-or-nothing platform, therefore if I don’t reach my goal, your card will never be charged with your pledge.
Last updated: August 23, 2024 09:11
What happens if you don't make your goal?
I will be disappointed that we didn’t reach our goal, but I’m really committed to this book and so I will continue to work to get it published. It will just take much longer without having Backerkit supporters to help make it happen.
Last updated: August 22, 2024 14:49
When will I receive my rewards?
The digital rewards will be ready well before physical ones. We will send digital products as soon as they’re ready. Physical products will be delivered all together, even if some are ready ahead of time. We will keep you apprised as rewards are ready.
Last updated: August 22, 2024 14:49
Why should I pledge on Backerkit versus buying in stores?
Backerkit allows you a voice in the creation of The Odd Dog’s Guide to Making Friends. You will get to choose rewards, offer insights, and have a voice not only for this book, but for future ones. Plus, there are rewards that I likely will never offer again, or you’ll receive a version that will never be offered again.
Last updated: August 22, 2024 14:50
Will I be able to buy the book after the campaign?
Yes. The book will be available to purchase once it has been published and printed. If the campaign is not successful this will take longer to be available. All of the special Backerkit reward tier packages and pricing are only available during the campaign though, so if you wait to buy, those won’t be available any more.
Last updated: August 23, 2024 09:12
I would like to order this as a gift or donate it to an individual, classroom, or group of my choosing. Can you send my reward to someone else if I pledge?
Yes! At the end of the campaign you’ll receive a survey. You can enter the name and address where you want your reward(s) sent. We’ll even provide a personalized note to the individual or group acknowledging your gift or you can remain anonymous.
Last updated: August 22, 2024 14:50
I'd like to sponsor a classroom or group. Do you already have schools and groups identified to whom the books can be donated too?
Absolutely! We have identified some literacy and early learning organizations in my home town of Kansas City, but if you have a group near and dear to your heart we’ll be happy to send a Classroom Pack to the school/organization of your choice.
Last updated: August 22, 2024 14:51
What organizations are my planning to partner with if I agree to give a book as a pledge?
From now until the book is published, we are communicating shelters and rescues daily to seek partners. Check out list of partner organizations in the Story Section “PAWtners”. If there’s a shelter or rescue you’d like included, let me know their names and I’ll reach out.
Last updated: August 22, 2024 14:51
How can I make sure my favorite rescue/shelter receives a copy of this book?
Great question! You can order as many copies of The Odd Dog’s Guide to Making Friends as you’d like. After the campaign is over, we will provide a survey where you can specify where your books go! We’ll even add a note saying who it’s from if you’d like. :)
Last updated: August 22, 2024 14:52
When can I expect to receive my order?
We’re hoping to have the book completed and ready to submit to the printer in January 2025, with books being available in April/May 2025. Leia will provide updates as we know more.
Last updated: October 15, 2024 11:40
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.